Business Model design

"redesigned a traditional organization into an integrated processing system"

Challenge

To change the paradigm for how the business should be managed in order to reduce cost, increase customer value and provide better products & services to achieve results.

Actions

Waves of training were conducted to change the organization's understanding and management of the business and how it works to a system of inter-connected processes. A new business model was designed based on this strategy, along with the assignment of process owners, measures, tools, governance systems, and new philosophies to operate the business.

Results

A cultural transformation on how to think about and manage the business, leading to higher profits and a stronger ability to sustain the market swings.